Merchant Policies
Carpet cleaning typically takes 1.5–3 hours, with a 4–8 hour dry time. Tile and grout cleaning usually takes 2–4 hours and is safe to walk on immediately, with full drying in 1–2 hours. Upholstery cleaning takes 30–60 minutes per piece, with a 4–6 hour dry time. Deep cleaning services generally take 3–6 hours. Actual times may vary, and expectations are reviewed before service begins.
Merchant Policies
Service Results Disclaimer
Business Name: 3 Steps Cleaning and Renewal LLC
Formerly Known As: 3 Steps Cleaning and Restoration LLC
Phone: 561-740-5625
Service Areas: Palm Beach County, Martin County, Hendry County, St. Lucie County, and surrounding areas
Payments Accepted
We accept the following forms of payment:
Cash
Credit & Debit Cards
Electronic payments (when available)
Payment is due upon completion of services, unless otherwise agreed to in writing.
Pricing & Estimates
All estimates are based on visible conditions at the time of inspection.
Final pricing may change if additional services are requested or if conditions differ from the original estimate.
Prices are subject to change without notice.
Promotional pricing and discounts cannot be combined unless stated otherwise.
Cancellations & Rescheduling
We request at least 24 hours’ notice for cancellations or rescheduling.
Same-day cancellations or no-shows may be subject to a service fee.
Emergency services are non-refundable once dispatched.
Service Results Disclaimer
Results may vary depending on material type, age, condition, and previous treatments.
We do not guarantee complete removal of all stains, odors, discoloration, or damage.
Some conditions may be permanent or require replacement rather than cleaning or restoration.
Damage & Pre-Existing Conditions
3 Steps Cleaning and Renewal LLC is not responsible for pre-existing damage, wear, discoloration, or structural issues.
Customers are responsible for informing us of known issues before service begins.
We are not liable for damage caused by improper installation, aging materials, or manufacturer defects.
Satisfaction Policy
If you have concerns about your service, please notify us within 24 hours of completion. We will review the issue and, if appropriate, attempt to address it. Refunds are not guaranteed and are evaluated on a case-by-case basis.
Access & Safety
Customers must provide safe and reasonable access to the service area.
Pets should be secured during service.
We reserve the right to refuse or stop service if conditions are unsafe.
Name Change Notice
3 Steps Cleaning and Renewal LLC is the continuation of services previously offered under 3 Steps Cleaning and Restoration LLC. All policies and service standards apply under the current business name.
Policy Updates
Merchant Policies may be updated at any time without prior notice. Continued use of our services constitutes acceptance of these policies.
Contact Information
For questions regarding our Merchant Policies or services:
📞 561-740-5625
🌐 https://3stepsada.wixsite.com/3stepscleaning